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Get Lucky Festival 2022 FAQ

Frequently Asked Questions about Get Lucky Festival in Salt Lake City, Utah on March 11th and 12th, 2022!

FAQS

WHEN AND WHERE IS GET LUCKY FESTIVAL 2022?

March 11th and 12th at The Great Saltair in Salt Lake City, Utah.

WHAT CAN I AND CAN’T I BRING INSIDE THE FESTIVAL?

A full list of items that are allowed inside can be viewed here: v2tix.info/GetLucky2022AllowedItems

DO I NEED A NEGATIVE COVID TEST OR PROOF OF VACCINATION?

At this time we are NOT requiring a negative COVID test of proof of vaccination, but that is subject to change.

WILL YOU RELEASE THE SET TIMES BEFORE GET LUCKY?

Yes, set times will be released sometime during the week prior to the event. Set times are subject to change.

WHAT TIME DOES THE FESTIVAL BEGIN AND END?

Get Lucky Festival hours: 7:00 pm – 2:00 am each night

IS THIS FESTIVAL INSIDE OR OUTSIDE?

Get Lucky Festival has two stages, the main stage is inside and the second stage is outside in an open tent.

WHEN IS THE BEST TIME TO ARRIVE?

There will be people waiting at the gates before they are open. We open gates at 7PM and the busiest point of the night ranges from 8-11PM. Always arrive earlier than the time you want to be inside to allow time for parking and getting through security. We do our best to keep the flow of lines moving and appreciate your patience!

WHAT IF THE WEATHER IS BAD?

Get Lucky Festival happens rain or shine!

WHAT ITEMS CAN I BRING?

View the full list of approved and not approved items HERE.

WHERE CAN I STORE MY ITEMS?

Lockers are availble to rent. You can pre-purchase HERE (click tickets and scroll down to the add on section) or you can rent a locker inside the event. Each individual locker is 12” Wide x 18” Deep x 12” High and includes a port to plug your phone in and charge it.

WHAT BAG CAN I BRING?

Get Lucky Festival will adhere to a CLEAR BAG POLICY. Please read what bags are allowed and not allowed HERE.

TICKET INFORMATION

REFUND POLICY

No Refunds.

2-DAY WRISTBANDS

2-DAY Passes will be exchanged for cloth wristbands. Exchange your pass for a wristband when you arrive to the venue. 

No cloth wristbands will be provided for Single Day Passes. 

TICKET TRANSFERS

If you wish to change your ticket type, transfers are possible in the Eventbrite app or online in your Eventbrite account.  See here for instructions. Please note, refunds are not offered for downgrading ticket types. Cost difference will be charged for upgrades.

HOW TO UPDATE THE NAME OR EMAIL ADDRESS ON A TICKET ORDER

Please see here for instructions.

PRICE TIERS

Price Tiers have no differences aside from the cost. Once a tier sells out the next price becomes available. Early buyers are rewarded with a discount for buying early. We always recommend buying the lowest available price for each ticket type. 

WHAT’S THE DEAL WITH PARKING?

Parking is limited on festival grounds, car pooling is highly encouraged. A big priority is to ensure attendees have a smooth and safe travel experience. We are working closely with UDOT and safety officials to ensure a smooth travel experience for all our patrons. Parking is charged separately by the venue and costs $10 per day.

WILL UBER, LYFT, TAXI CABS PICK UP AT THE VENUE?

Yes. Uber, Lyft, Taxi cabs and other ride shares options will pick up at the venue.

IS THERE CAMPING AT THIS FESTIVAL?

No.

WHERE SHOULD WE BOOK OUR HOTEL?

The Saltair is near the airport so any ‘airport’ area hotels are best. Downtown Salt Lake City is also in the area, about a 10-15 minute drive. 

IS THERE AN AGE LIMIT? CAN I SIGN IN SOMEONE UNDER 18?

This is an 18+ event, there are no minors allowed inside the event. You must show proof of age before entering, a full list of acceptable forms of ID can be found HERE. https://v2tix.info/GetLucky2022IDs

CAN I LEAVE AND COME BACK? OR CAN I GO OUT TO MY CAR AND BACK INSIDE?

There is no re-entry for this event.

WHAT DO I GET WITH A VIP PASS?

Enhance your Get Lucky Festival experience with a VIP pass. Take your weekend to the next level with VIP exclusive amenities. VIP passes are ages 21+ only. VIP Includes: 

VIP only entry, shorter wait times to enter the festival.

VIP viewing areas. 

Exclusive Get Lucky Festival Merch gift and lanyard. 

Free water.

HOW DO I BRING MY MEDICAL PRESCRIPTION?

If you do need to bring a medical prescription in, you can check in with the security manager at the front gates.

CAN I BRING IN MY VAPE GEAR?

Vapes and vape juice are allowed inside. You can only bring in unopened bottles of vape juice though.

CAN I BRING A SIGN OR TOTEM?

Totems are not allowed, this includes retractable flagpoles. Hand held signs are ok.

CAN I BRING MY CAMERA?

We do not allow outside cameras inside without prior approval for press and media.

CAN I BE A VENDOR? I WANT TO WORK WITH YOU? I WANT MY COMPANY AT GET LUCKY FESTIVAL.

Email info@v2presents.com with the subject line: “Get Lucky Vendor” for more details.

CAN I WORK OR VOLUNTEER AT GET LUCKY?

Staff and volunteer details coming soon.

I’M A BLOGGER OR APART OF THE MEDIA CAN I GET A PRESS PASS?

If you are interested in applying for a press pass please email info@v2presents.com for more info.

CAN I USE MY DEBIT OR CREDIT CARD INSIDE? DO YOU HAVE ATMS?

Yes, you can use your credit or debit cards. To purchase tickets, merch, food etc.. Parking is cash only. There are ATMs located inside the event.

CAN I GET A REFUND OR EXCHANGE MY TICKETS?

No, we do not offer any refunds or exchanges on tickets. 

DO I HAVE TO PRINT MY TICKET OR CAN I BRING IT ON MY PHONE?

You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.

WHAT IF I HAVE A QUESTION ABOUT MY ONLINE TICKET?

Send an email to info@v2presents.com with your order number and an explanation of the question or issue you’re having.

I LOST SOMETHING, HELP!

Lost and Found will be open from 7:00 PM until 2:00 AM each day of the festival. Once the festival is over Lost and Found items will be posted inside the Facebook event on Monday at 2PM.

*All details are subject to change. Please check back closer to the event date for the most accurate information.