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WHEN AND WHERE IS GET LUCKY FESTIVAL 2023?

March 10th & 11th at The Saltair in Salt Lake City, Utah.

WHAT CAN I AND CAN’T I BRING INSIDE THE FESTIVAL?

A full list of items that are allowed inside and items that you shouldn’t bring can be found HERE.

WILL YOU RELEASE THE SET TIMES BEFORE GET LUCKY?

Yes, set times will be released sometime during the week prior to the event. Set times are subject to change.

WHAT TIME DOES THE FESTIVAL BEGIN AND END?

Get Lucky Festival hours: 7:00 pm – 2:00 am on Friday and Saturday. 

WHEN IS THE BEST TIME TO ARRIVE?

There will be people waiting at the gates before they are open. We open gates at 7PM and the busiest point of the night ranges from 8-11PM. Always arrive earlier than the time you want to be inside to allow time for parking and getting through security. We do our best to keep the flow of lines moving and appreciate your patience!

WHAT IF THE WEATHER IS BAD?

Get Lucky Festival happens rain or shine!

WHAT’S THE DEAL WITH PARKING?

Parking is limited on festival grounds, car pooling is highly encouraged. A big priority is to ensure attendees have a smooth and safe travel experience to Get Lucky Festival. We are working closely with UDOT and safety officials to ensure a smooth travel experience for all our patrons. Parking is charged separately by the venue and costs $10 per day.

WILL UBER, LYFT, TAXI CABS PICK UP AT THE VENUE?

Yes. Uber, Lyft, Taxi cabs and other ride shares options will pick up at the venue.

IS THERE CAMPING AT THIS FESTIVAL?

No. RVs or camp trailers are not allowed on the festival grounds.

WHERE SHOULD WE BOOK OUR HOTEL?

The Saltair is near the airport so any ‘airport’ area hotels are best. Downtown Salt Lake City is also in the area, about a 10-15 minute drive. 

Or you can book a Get Lucky hotel package Pick your roommates or have us match you with other Get Lucky attendees! A great way to save money and make new friends!

Book yours now HERE 

IS THERE AN AGE LIMIT? CAN I SIGN IN SOMEONE UNDER 18?

This is an 18+ event, there are no minors allowed inside the event. You must show proof of age before entering, a full list of acceptable forms of ID can be found HERE. 

CAN I LEAVE AND COME BACK? OR CAN I GO OUT TO MY CAR AND BACK INSIDE?

There is no re-entry for this event.

WHAT DO I GET WITH A VIP PASS?

Enhance your Get Lucky Festival experience with a VIP pass. Take your weekend to the next level with VIP exclusive amenities. VIP passes are ages 21+ only. Get Lucky VIP passes include VIP only line at the entrance, access to the VIP lounge with awesome viewing areas and VIP only bar. Free water is also a perk of the VIP pass.

ARE THERE SINGLE DAY TICKETS AVAILABLE?

Yes, single day tickets are on sale now. 

HOW DO I BRING MY MEDICAL PRESCRIPTION?

If you do need to bring a medical prescription in, you can check in with the security manager at the front gates.

WHAT BAG CAN I BRING INTO THE FESTIVAL?

Get Lucky Festival will adhere to a CLEAR BAG POLICY. Please read what bags are allowed and not allowed HERE. Only one bag per person will be allowed. Please be aware bags larger than a fanny pack or a clutch are not allowed in the bar areas due to regulations by the Utah DABC.

WHERE CAN I STORE MY ITEMS?

Lockers are available to rent. You can pre-purchase https://getluckyslc.com (click tickets and scroll down to the add on section) or you can rent a locker inside the event. Each individual locker is 12” Wide x 18” Deep x 12” High and includes a port to plug your phone in and charge it.

DO I NEED A NEGATIVE COVID TEST OR PROOF OF VACCINATION? 

At this time we are NOT requiring a negative COVID test or proof of vaccination, but that is subject to change.

ARE THERE SHUTTLES? (PS THIS IT IS THE QUICKEST WAY TO AND FROM THE FESTIVAL!)

The official Get Lucky Shuttles are the quickest way to and from the festival. Learn more HERE.

CAN I BRING IN MY VAPE GEAR?

Vapes and vape juice are allowed inside. You can only bring in unopened bottles of vape juice though.

CAN I BRING A SIGN OR TOTEM?

Totems are not allowed at Get Lucky Festival this includes retractable flagpoles. Hand held signs are ok.

CAN I BRING MY CAMERA?

We do not allow outside cameras inside of Get Lucky Festival without prior approval for press and media.

CAN I BE A VENDOR? I WANT TO WORK WITH YOU? I WANT MY COMPANY AT GET LUCKY FESTIVAL.

Email info@v2presents.com with the subject line: “Get Lucky Vendor” for more details.

CAN I WORK OR VOLUNTEER AT GET LUCKY?

Staff and volunteer details coming soon.

I’M A BLOGGER OR APART OF THE MEDIA CAN I GET A PRESS PASS?

If you are interested in applying for a press pass please email info@v2presents.com for more info.

CAN I USE MY DEBIT OR CREDIT CARD INSIDE? DO YOU HAVE ATMS?

Yes, you can use your credit or debit cards. To purchase tickets, merch, food etc.. There are ATMs located inside the event.

CAN I GET A REFUND OR EXCHANGE MY TICKETS?

No, we do not offer any refunds or exchanges on tickets. 

DO I HAVE TO PRINT MY TICKET OR CAN I BRING IT ON MY PHONE?

You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.

WHAT IF I HAVE A QUESTION ABOUT MY ONLINE TICKET?

Send an email to info@v2presents.com with your order number and an explanation of the question or issue you’re having.

CAN I RESELL MY TICKET?

We are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan. To sell your ticket please go to tixel.com/sell and follow the prompts.

If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.

DO I HAVE TO PRINT MY TICKETS OR CAN I BRING IT ON MY PHONE?

You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.

2 DAY WRISTBAND INFORMATION

2-DAY Passes will be exchanged for cloth wristbands. Exchange your pass for a wristband when you arrive at the venue.

Once your ticket is scanned and exchanged for a 2 Day Cloth wristband, the wristband becomes your ticket for entry. Lost wristbands will not be replaced. Please make sure your wristband is on securely before you enter.

No cloth wristbands will be provided for Single Day Passes.

CAN I TRANSFER MY TICKET TO A DIFFERENT DAY? CAN I CHANGE THE DAY I ATTEND?

If you wish to change your ticket type, transfers are possible in the Eventbrite app or online in your Eventbrite account. See HERE for instructions. Please note, refunds are not offered for downgrading ticket types. Cost difference will be charged for upgrades.

HOW DO I UPDATE A NAME ON A TICKET?

We do not check the names on tickets. But if you wish to change the names, follow these directions HERE.

I HAVE A QUESTION ABOUT MY TICKET!

Send an email to info@v2presents.com with your order number and an explanation of the question or issue you’re having.

LOST AND FOUND? 

Lost and Found will be open from 7:00PM until 2:00AM each day of the festival. Lost & Found inventory can be found HERE. 

*All details are subject to change. Please check back closer to the event date for the most accurate information.